Terms & Conditions

Please read these terms and conditions carefully before submitting your order on our site. You should understand that by submitting an order, you agree to be bound by these terms and conditions and our terms of use.

You should print and keep a copy of these terms and conditions and the terms of use for future reference.

How The Contract Is Formed Between You And Us

Our site is only intended for use by people registered with us and is a resident of the United States and who are at least 18 years of age. At our complete discretion we may accept or reject orders from people outside of these territories.

Your contract with us will be formed when we receive your sell order. It will incorporate these terms and conditions and our terms of use. Please click on the "How It Works" page for more information.

You must be the legal owner or have the owner permission to sell any device(s) that you send to us.

Ownership of the device(s) will transfer to us when we receive the device(s), in accordance with these terms and conditions, and we have dispatched payment to you. 

The contract between you and us is binding between both parties.

You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

You may cancel the contract with us at any time up to the time when you send us the phone ("cooling-off period"), providing:

·         the contract was negotiated and concluded exclusively by means of distance communication (including, but not limited to, telephone, letter, fax or email); and

·         you are a natural person acting outside the purposes of any business.

When cancelling during the cooling-off period, you need not give us any reason for cancelling the contract, nor will you have to pay any administration charges.

To cancel the contract you must notify us in writing.

Other than if the phone does not meet our terms and conditions (see below), this contract cannot be cancelled after you have sent your phone(s) to us (outside the "cooling-off period").

Consumers

By placing an order through our site, you warrant that:

·         You are resident of the United States; 

·         You are accessing our site from the United States; 

·         You are legally capable of entering into a binding contract with Wer.Org;

·         You are at least 18 years of age; or

·         If you are under 18 years of age, that you have obtained your parent's or guardian's consent to sell your device to us for the amount indicated via our website.

You and your parents or guardians release us of any liabilities or claims that may arise if you send the device to us in breach of this warranty.

Businesses

By placing an order through our site, you warrant that:

·         You are authorized to act on behalf of the registered business; 

·         You are based in the United States; 

·         You are accessing our site from the United States;

·         You are legally capable of entering into a binding contract.

Phones and Devices

Each mobile phone or device shipped to us should match the make/model and the device condition selected.

All devices must not be activation locked and must be free from any associated accounts. All phones and devices must be on a United States network or not locked. Phones or devices locked to a foreign network will not be accepted.

By submitting an order through our site you warrant that the phone(s) comply with these terms.

If a phone fails to meet our terms and conditions we'll propose an adjusted price by email. If you choose to decline our new offer, we will return the phone free of charge. We have the final decision on all phone values. Adjusted orders will be automatically processed for payment if you do not reply to our proposed offer email within 7 days.

Data Risks and Precautions - Important

Please remember that by sending your device to us, you agree to release us from all and any claims, losses or damages with respect to the device, any data stored or contained therein or on any media used in conjunction with the device (whether in the form of personal details, SMS, photos, games, songs or other data ("Data")). We will wipe all devices of data and will not be able to recover any data. 

Although in our experience the risk of Data left on your device being accessed by us or by any third party to whom we subsequently sell the device are very low, we draw to your attention the following points which will help you decide whether to accept the risk of selling us a device which may contain accessible Data.

If your device is functional, we strongly advise that you delete all personal data from the device prior to sending it to us.

If your device is non-functional and has a "remote wipe" function, then we strongly advise that you attempt wiping the device prior to sending it to us.

If your non-functional device cannot be data wiped but has a PIN lock (a password or combination which needs to be entered to access the phone when switched on) then this will block third party access and mean that anyone repairing the device will be required to return the phone to its factory settings, in the process wiping the Data held on the device.

Please note it may not be possible to delete Data directly from a non-functioning device. If you send us a non-functioning device you are therefore accepting the risk that it may still contain Data which may be accessible to any person who repairs the phone. This may include third parties to whom we have sold the device for spare parts.

Sim Card removal – Important

You are responsible for cancelling any active contract linked to each device. We are not responsible for any call costs arising before, or after, receipt of your device, or arising from any other circumstances whatsoever.

Please ensure you remove your SIM card before sending us your device. You shall continue to be responsible for such charges. Any SIM cards received by us are non-returnable.

Lost or Stolen Mobile Phones and Devices

Selling a mobile phone or device which you do not own may amount to a criminal offense. We do not accept devices that has been reported lost or stolen.

Pricing

Prices offered on our website are subject to change at any time without notice.

When your order has been placed, the prices quoted are guaranteed for 14 days from the 'Order Approved' date. (This is the date on which we send you a confirmation letter. If your phones are received after 14 days from the 'Order Approved' date, current prices will apply. We will send email communications reminding you to send in your devices before the deadline.  

Shipping & Packaging

We offer free postage through the USPS. 

Phones and devices must be packaged in accordance with our packaging instructions to ensure safe and successful delivery to us.

We do not accept responsibility for non-delivery of phones or damage in transit. We  recommend that you carefully pack any devices sent to us. 

Events Outside Of Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control or due to our compliance with any applicable laws or regulations.